Privacy Policy
Last updated: July 22, 2026
Home Base Tech LLC (“Home Base,” “we,” “us”) provides come-to-you technology repair services in Spring Hill, FL and the surrounding area. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact details you give us — your name, phone number, email address, and service address — when you request service, book an appointment, or message us.
- Service information — the problem you describe, notes and diagnostic findings from a visit, and appointment history.
- Site usage — basic analytics about how our website is used, if you accept analytics cookies.
How we use it
- To schedule, perform, and follow up on the service you requested.
- To contact you about your appointment by phone call, text message, or email.
- To keep records of work performed, so a return visit has the history it needs.
- To improve our service and, where you have agreed, to send you occasional updates.
Text messaging
If you give us your mobile number and consent, we may text you about your service request — appointment confirmations, reminders, and updates such as when a technician is on the way. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Opting out of text messages will not affect the service you receive. See our SMS Terms & Conditions for details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected as part of the text messaging opt-in — your mobile number and consent — will not be shared with any third parties.
How we share information
We do not sell your personal information, and we do not share it with third parties or affiliates for their own marketing or promotional purposes. We use service providers (such as our text-messaging and scheduling vendors) only to operate our own service on our behalf, under contract, and only as needed — or where required by law. Text-messaging opt-in data and consent are never shared with any third party for any purpose other than delivering the messages you requested.
How we protect it
We keep your information only as long as needed to provide our service and meet our legal and record-keeping obligations, and we protect it with reasonable administrative and technical safeguards.
Your choices
- Ask us what information we hold about you, and ask us to correct or delete it.
- Opt out of texts any time by replying STOP.
- Decline analytics cookies in the banner on our site.
Contact us
Home Base Tech LLC
Phone: (813) 278-7733
Email: hello@homebaserepair.com